TERMS OF SERVICE

1. Acceptance of Terms

By accessing or using the Wanderwag website (the “Site”), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you should not use our website or purchase any products from us.

2. Changes to Terms

Wanderwag reserves the right to modify these Terms of Service at any time. Any changes will be posted on this page, and your continued use of the Site after such modifications will constitute your agreement to the updated terms.

3. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. You are responsible for maintaining the confidentiality of your account information.

4. Product Information

We strive to ensure all product descriptions and images on our Site are accurate. However, Wanderwag does not warrant that product descriptions, images, pricing, or any other content is accurate, complete, reliable, or error-free. If a product offered on our Site is not as described, your sole remedy is to return it in an unused condition.

5. Pricing and Payment

All prices on the Wanderwag Site are listed in Canadian Dollars (CAD) unless otherwise stated. Payment is due at the time of purchase. Wanderwag reserves the right to adjust prices at any time without notice.

6. Shipping and Delivery

Shipping costs, methods, and estimated delivery times are provided at checkout. Wanderwag is not responsible for delays caused by shipping carriers, customs, or other external factors beyond our control.

7. Pre-Orders

Wanderwag may offer products for pre-order on our website. By placing a pre-order, you agree to the following terms:

  • Pre-Order Payment: Payment for pre-orders is charged at the time the order is placed to secure your product. By pre-ordering, you acknowledge and agree that you are purchasing a product that is not immediately available for shipping.
  • Estimated Delivery Date: We will provide an estimated delivery date for pre-ordered products, but please note that this date is only an estimate. Due to the nature of pre-orders, there may be unexpected delays in production or delivery, and Wanderwag cannot guarantee an exact shipping or delivery date.
  • Cancellation Policy: You may cancel your pre-order at any time before the product ships by contacting our Customer Support team here. In the event of cancellation, you will receive a full refund.
  • Refunds and Returns for Pre-Orders: Once your pre-order has shipped, our standard Return Policy will apply. If you wish to return a pre-ordered item, please refer to our Return Policy for further instructions.
  • Changes to Pre-Order Terms: Wanderwag reserves the right to modify or cancel pre-orders due to unforeseen circumstances. If we are unable to fulfill your pre-order, we will notify you as soon as possible and provide a full refund.

By placing a pre-order, you agree to these terms and understand that estimated delivery dates may change. We appreciate your patience and commitment to supporting new product releases!

8. Returns and Refunds

Please review our Return Policy for detailed information on returns, refunds, and exchanges. All returns must be in original condition and packaging.

9. Intellectual Property

All content on this Site, including text, images, logos, graphics, and software, is the property of Wanderwag or its content suppliers and is protected by intellectual property laws. Unauthorized use or duplication of any content is prohibited.

10. Disclaimer of Warranties

Wanderwag provides the Site and its content on an “as is” basis and makes no representations or warranties, express or implied, regarding the accuracy, reliability, or availability of the Site or its content.

11. Limitation of Liability

Wanderwag is not liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, our Site or products. This limitation of liability applies to the fullest extent permitted by law.

12. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada.

13. Contact Information

For any questions regarding these Terms of Service, please contact us at:

Wanderwag Support
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